Ready to Be a Voice for Independence?
If you want a career where your work directly impacts people’s freedom, dignity, and quality of life, we’d love to hear from you.
Apply today and help people live life on their own terms.
Location: Appleton & Winnebago Counties
Pay $19.23/hour + Mileage Reimbursement
Semi-Remote (Home Office + Community Travel)
This Isn’t Just a Job—It’s Advocacy.
At Community Horizons, we believe people with disabilities and older adults deserve the power to choose how they live, who supports them, and what independence looks like in their own lives.
Self-Direction is about freedom, dignity, and control—and we’re looking for someone who shares a passion for advocating for the individuals we serve.
If you are passionate about empowering others, skilled in healthcare recruiting, and ready to stand beside people as they build the life they want, we want to meet you.
About Community Horizons
Community Horizons supports individuals with disabilities and older adults to live independently through self-direction.
We help people navigate the onboarding process of their own care teams so they can remain in their homes and communities—on their terms.
Serving 47 counties across Wisconsin, we believe everyone deserves:
• Independence
• Choice
• Dignity
• A voice in their own care
Your Role: Support Broker
As a Support Broker, you are more than a recruiter—you are a partner, mentor, and advocate helping individuals build the team that makes independent living possible.
You’ll work alongside members and families to ensure they have the tools, support, and confidence to lead their own care and navigate complex systems that impact their independence.
What You’ll Do
• Attend referral meetings and conduct in-home visits with members and families
• Help individuals recruit, screen, and hire their own caregivers or nurses
• Support members through interviews, onboarding, and retaining quality staff
• Mentor members on how to be successful employers, including managing schedules, communication, and staff expectations
• Guide individuals through scheduling, timecards, and Electronic Visit Verification (EVV) systems
• Assist members with Medicaid renewals, benefit applications, and navigating public assistance programs
• Help individuals understand and navigate complex healthcare and long-term care systems
• Maintain documentation and case notes while providing ongoing mentoring and support
• Advocate for the individual’s voice, preferences, and independence in every step of the process
Your work ensures that people can remain in their homes, stay connected to their communities, and maintain control over their lives.
You’re a Great Fit If You Have
Healthcare recruiting experience (required)
5+ years supporting individuals with disabilities or the frail elderly
Strong organization and communication skills
A passion for person-centered support and advocacy
Experience with self-directed or long-term care programs (a plus)
A valid driver’s license and reliable transportation
Why Join Community Horizons?
We believe the people supporting independence deserve balance, flexibility, and respect too.
Benefits include:
• Flexible schedule
• Semi-remote work environment
• Mileage reimbursement
• Paid time off
• Weekends and holidays off
• Supportive, mission-driven team
• The opportunity to make a real difference every single day
Make a Meaningful Impact with Community Horizons
Support individuals. Empower independence. Build a flexible career you’ll love.
Community Horizons proudly supports individuals across Wisconsin who are enrolled in self-directed programs through Managed Care Organizations, IRIS (Include, Respect, I Self-Direct), and the CLTS (Children’s Long-Term Support) Program.
Self-direction allows participants—and families—to have control over who provides their care and how services are delivered, creating a truly personalized experience. While Community Horizons is not the employer of record, we assist by connecting caregivers with participants and guiding them through the hiring process. All hiring decisions are made by the member or their guardian
If you’re passionate about helping people live as independently as possible in their own homes, we’d love to talk with you. Community Horizons offers the support you need to succeed in your self-directed role.